Customer Service Representative

Ref ID: 01120-0010729695
Classification: Customer Service
Compensation: $11.40 to $13.20 per hour
MUST BE ABLE TO WORK WEEKENDS AND ALL HOLIDAYS. MUST BE ABLE TO WORK FLEXIBLE HOURS ANYWHERE BETWEEN 8AM AND 10PM A local company in Ponte Vedra is looking for a couple of experienced customer service representatives to join their growing team! These individuals must have experience with inbound and outbound calls and have great computer skills. A hospitality background is preferred but not required. Position pays between $12 and $13 based on experience . MUST BE ABLE TO WORK WEEKENDS AND ALL HOLIDAYS. MUST BE ABLE TO WORK FLEXIBLE HOURS ANYWHERE BETWEEN 8AM AND 10PM
- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Comprehensive knowledge of customer service - Knowledge of navigating basic office equipment and protocols - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to interact effectively with internal and external partners and clients/customers - Experience with Microsoft Office required - Upbeat, positive attitude and an approach to work rooted in professionalism - Customer service and office administrative skills - Experience performing extensive research to resolve complex customer inquiries - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Ability to effectively interact, verbally and in writing We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
? 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
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