Director of Shops
4.
0 Ponte Vedra Beach, FL Ponte Vedra Beach, FL Full-time Full-time $69,000 - $97,000 a year $69,000 - $97,000 a year 3 days ago 3 days ago 3 days ago Job Number 24007039 Job Category Retail & Gift Shops Location Sawgrass Marriott Golf Resort & Spa, 1000 Tournament Players Club Blvd, Ponte Vedra Beach, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? Y Position Type Management JOB SUMMARY Position has responsibility for the management of multiple retail outlets within a single hotel location.
Establishes the merchandise and sales plans for the stores, coordinates buying and pricing efforts for appropriate categories in conjunction with Corporate Retail Services, oversees the development of product and physical layout of the stores and establishes retail goals for the property.
Directs and works with retail management and hourly employees to successfully execute retail operations, continually improve guest and employee satisfaction and maximize the financial performance of the outlets.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the retail or related professional area.
OR 2-year degree from an accredited university in Fashion Merchandising, Hotel and Restaurant Management, Business Administration, or related major; 2 years experience in the retail or related professional area.
CORE WORK ACTIVITIES Managing Department Operations and Budgets Supervises and manages employees.
Manages all day-to-day operations.
Understands employee positions well enough to perform duties in employees' absence.
Ensures profits and losses are documented accurately.
Monitors actual and projected sales of outlets on a daily basis.
Manages areas of operations to budget by reviewing operating statements, budget worksheets and payroll progress reports.
Manages department controllable expenses to achieve or exceed budgeted goals.
Manages department controllable expenses, physical SKU inventories and cost of sales.
Ensures all retail records are maintained on a timely basis, including sales reports, invoices, end-of period reports, etc.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Oversees retail outlets appearance and maintains visual merchandising standards and impact.
Establishes standardized merchandise, display and pricing standards for select categories in all stores, while addressing the individual needs of each of the market segments to maximize revenue opportunities.
Monitors the inflow of ordered materials and the maintenance of current materials.
Manages all inventory control.
Purchases merchandise to be used or sold by organization.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives.
Develops and implements strategic plans for retail store operations addressing the different market segments and product assortment issues for each store, as applicable.
Leading Discipline Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Providing and Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Ensures hotel policies are administered fairly and consistently.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Communicates expectations, recognizes performance and produces desired business results.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resources Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Ensures employees are treated fairly and equitably.
Ensures that all employees have the proper uniforms, supplies and equipment.
Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
The salary range for this position is $69,000 to $97,000 annually.
Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.
Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting.
Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality.
Always.
by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first.
Because if you're happy, our guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.
Willard Marriott.
Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates.
That's The JW Treatment(TM).
In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
High school diploma or GED; 4 years experience in the retail or related professional area.
2-year degree from an accredited university in Fashion Merchandising, Hotel and Restaurant Management, Business Administration, or related major; 2 years experience in the retail or related professional area.
Supervises and manages employees.
Manages all day-to-day operations.
Understands employee positions well enough to perform duties in employees' absence.
Ensures profits and losses are documented accurately.
Monitors actual and projected sales of outlets on a daily basis.
Manages areas of operations to budget by reviewing operating statements, budget worksheets and payroll progress reports.
Manages department controllable expenses to achieve or exceed budgeted goals.
Manages department controllable expenses, physical SKU inventories and cost of sales.
Ensures all retail records are maintained on a timely basis, including sales reports, invoices, end-of period reports, etc.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Oversees retail outlets appearance and maintains visual merchandising standards and impact.
Establishes standardized merchandise, display and pricing standards for select categories in all stores, while addressing the individual needs of each of the market segments to maximize revenue opportunities.
Monitors the inflow of ordered materials and the maintenance of current materials.
Manages all inventory control.
Purchases merchandise to be used or sold by organization.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives.
Develops and implements strategic plans for retail store operations addressing the different market segments and product assortment issues for each store, as applicable.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Ensures hotel policies are administered fairly and consistently.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Communicates expectations, recognizes performance and produces desired business results.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Ensures employees are treated fairly and equitably.
Ensures that all employees have the proper uniforms, supplies and equipment.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Ponte Vedra Beach, FL Ponte Vedra Beach, FL Full-time Full-time $69,000 - $97,000 a year $69,000 - $97,000 a year 3 days ago 3 days ago 3 days ago Job Number 24007039 Job Category Retail & Gift Shops Location Sawgrass Marriott Golf Resort & Spa, 1000 Tournament Players Club Blvd, Ponte Vedra Beach, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? Y Position Type Management JOB SUMMARY Position has responsibility for the management of multiple retail outlets within a single hotel location.
Establishes the merchandise and sales plans for the stores, coordinates buying and pricing efforts for appropriate categories in conjunction with Corporate Retail Services, oversees the development of product and physical layout of the stores and establishes retail goals for the property.
Directs and works with retail management and hourly employees to successfully execute retail operations, continually improve guest and employee satisfaction and maximize the financial performance of the outlets.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the retail or related professional area.
OR 2-year degree from an accredited university in Fashion Merchandising, Hotel and Restaurant Management, Business Administration, or related major; 2 years experience in the retail or related professional area.
CORE WORK ACTIVITIES Managing Department Operations and Budgets Supervises and manages employees.
Manages all day-to-day operations.
Understands employee positions well enough to perform duties in employees' absence.
Ensures profits and losses are documented accurately.
Monitors actual and projected sales of outlets on a daily basis.
Manages areas of operations to budget by reviewing operating statements, budget worksheets and payroll progress reports.
Manages department controllable expenses to achieve or exceed budgeted goals.
Manages department controllable expenses, physical SKU inventories and cost of sales.
Ensures all retail records are maintained on a timely basis, including sales reports, invoices, end-of period reports, etc.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Oversees retail outlets appearance and maintains visual merchandising standards and impact.
Establishes standardized merchandise, display and pricing standards for select categories in all stores, while addressing the individual needs of each of the market segments to maximize revenue opportunities.
Monitors the inflow of ordered materials and the maintenance of current materials.
Manages all inventory control.
Purchases merchandise to be used or sold by organization.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives.
Develops and implements strategic plans for retail store operations addressing the different market segments and product assortment issues for each store, as applicable.
Leading Discipline Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Providing and Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Ensures hotel policies are administered fairly and consistently.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Communicates expectations, recognizes performance and produces desired business results.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resources Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Ensures employees are treated fairly and equitably.
Ensures that all employees have the proper uniforms, supplies and equipment.
Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
The salary range for this position is $69,000 to $97,000 annually.
Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.
Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting.
Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality.
Always.
by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first.
Because if you're happy, our guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.
Willard Marriott.
Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates.
That's The JW Treatment(TM).
In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
High school diploma or GED; 4 years experience in the retail or related professional area.
2-year degree from an accredited university in Fashion Merchandising, Hotel and Restaurant Management, Business Administration, or related major; 2 years experience in the retail or related professional area.
Supervises and manages employees.
Manages all day-to-day operations.
Understands employee positions well enough to perform duties in employees' absence.
Ensures profits and losses are documented accurately.
Monitors actual and projected sales of outlets on a daily basis.
Manages areas of operations to budget by reviewing operating statements, budget worksheets and payroll progress reports.
Manages department controllable expenses to achieve or exceed budgeted goals.
Manages department controllable expenses, physical SKU inventories and cost of sales.
Ensures all retail records are maintained on a timely basis, including sales reports, invoices, end-of period reports, etc.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Oversees retail outlets appearance and maintains visual merchandising standards and impact.
Establishes standardized merchandise, display and pricing standards for select categories in all stores, while addressing the individual needs of each of the market segments to maximize revenue opportunities.
Monitors the inflow of ordered materials and the maintenance of current materials.
Manages all inventory control.
Purchases merchandise to be used or sold by organization.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives.
Develops and implements strategic plans for retail store operations addressing the different market segments and product assortment issues for each store, as applicable.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Ensures hotel policies are administered fairly and consistently.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Communicates expectations, recognizes performance and produces desired business results.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Ensures employees are treated fairly and equitably.
Ensures that all employees have the proper uniforms, supplies and equipment.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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